SAP S/4HANA Utilities & SAP IS-U Consulting
Energy suppliers and grid operators run their core business on SAP IS-U and SAP S/4HANA Utilities. We support you with deep know-how of the utilities data model, the processes around billing and market communication, and the technical integration into your wider landscape.
What we deliver
- Strategic and technical consulting for SAP S/4HANA Utilities, on premise and in RISE with SAP
- Transition from SAP IS-U to S/4HANA Utilities, including system consolidation (merging two utilities systems into one)
- Billing and invoicing, tariff construction, rate categories and variant programs, troubleshooting
- Market communication and IDEX (IDEXCH2), smart metering and head-end system (HES) integration
- SAP Customer Engagement and the replacement of SAP CRM / Customer Interaction Center
- Customer self-service and energy customer portals
- Implementation of regulatory requirements in the Swiss and German energy markets
Regulation in the Swiss energy market
The Swiss energy market is changing fast: the new electricity law (Mantelerlass), local electricity communities (LEG) and virtual self-consumption communities (vZEV), dynamic tariffs and new storage concepts all have to be reflected in SAP. We have implemented these requirements in S/4HANA Utilities – including the authorization concepts, Fiori apps, transports and go-live support they need.
Typical questions we help answer
- How do we move from IS-U to S/4HANA Utilities without disrupting billing?
- How can new regulatory processes be implemented with standard functionality first?
- How do we connect a new head-end system or meter data management securely?
- How do we replace SAP CRM with SAP Customer Engagement and keep the integration with S/4HANA Utilities stable?
Technologies
SAP S/4HANA Utilities, SAP IS-U, SAP Customer Engagement, SAP CRM (CIC), EDM, IDEX, SAP BTP Integration Suite, SAP PI/PO, SAP Fiori, ABAP OO, OData.
Planning an S/4HANA Utilities initiative?
Let us look at your landscape and requirements together.