Insights
Practical articles on SAP S/4HANA Utilities, SAP BTP and Integration Suite, RISE with SAP and AI in SAP – from real projects.
- LLMs in SAP customer service: lessons from a productive projectHow LLMs automate payment plans, payment extensions, invoice copies and moves in SAP: AI e-mail triage, Cognigy voice bots, Azure, Databricks and SAP BTP Integration Suite.
- Swiss energy law (Mantelerlass, LEG, vZEV) in SAP S/4HANA UtilitiesWhat the Swiss Mantelerlass, local electricity communities (LEG) and vZEV mean for SAP IS-U and S/4HANA Utilities – and lessons from implementation.
- SAP PI/PO to Integration Suite: a practical migration guideHow to plan and execute the migration from SAP PI/PO to SAP Integration Suite: inventory, design decisions, security, BTP governance and wave planning.